Privacy Policy

1. Introduction and Scope

This Privacy Policy describes our practices regarding the collection, use, and disclosure of personal information when you visit our website, communicate with us, or engage our services. It applies to all visitors, clients, vendors, and other individuals who interact with Zhongcheng Rongxin through any digital channel or in-person engagement. We are committed to protecting your privacy and handling your personal information in a transparent, lawful, and secure manner.

Sichuan Zhongcheng Rongxin Technology Co., Ltd. is registered in Chengdu, Sichuan, China, and operates under the applicable data protection laws of the People's Republic of China, including the Personal Information Protection Law (PIPL), as well as international regulations that may apply to our cross-border data processing activities, such as the General Data Protection Regulation (GDPR) of the European Union where applicable.

2. Information We Collect

We collect several categories of personal information to provide, improve, and secure our services. The types of information we may collect include:

• Identity Information: Full name, job title, company name, and professional credentials.
• Contact Information: Email address, phone number, postal address, and country of residence.
• Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, device identifiers, and screen resolution.
• Usage Information: Pages viewed, page response times, download errors, length of visits to certain pages, page interaction data (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
• Communication Information: Records of correspondence when you contact us via email, phone, contact forms, or social media channels.
• Service-Related Information: Project requirements, technical specifications, system configurations, and other data you voluntarily provide during the course of engaging our services.

We do not intentionally collect sensitive personal information (such as government ID numbers, financial account credentials, health data, or biometric information) unless expressly provided by you in the context of a specific service engagement and with your explicit consent.

3. How We Collect Your Information

We collect personal information through the following means:

• Direct Interactions: When you fill out forms on our website, subscribe to our communications, request services, or correspond with us via email, phone, or otherwise.
• Automated Technologies: As you interact with our website, we may use cookies, server logs, and similar tracking technologies to collect technical information about your equipment, browsing actions, and patterns.
• Third Parties: We may receive information about you from third-party sources such as business partners, analytics providers, and publicly available databases, but only where we have verified that these parties have lawful grounds to share your information with us.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, operate, and maintain our website and services.
• To respond to your inquiries, requests, and support needs.
• To process service engagements, including proposals, contracts, and project delivery.
• To send administrative information, such as changes to our terms, policies, or service details.
• To improve our website, services, and user experience through analytics and feedback.
• To comply with legal obligations, regulatory requirements, and lawful requests from authorities.
• To detect, prevent, and address fraud, security incidents, and technical issues.
• To send periodic marketing communications about our services, industry insights, and events, only where we have your consent or a legitimate interest to do so.

5. Legal Bases for Processing

We process your personal information on one or more of the following legal bases, depending on the context and jurisdiction:

• Consent: Where you have given explicit consent for one or more specific purposes, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legal Obligation: Where processing is necessary for compliance with a legal or regulatory obligation to which we are subject.
• Legitimate Interests: Where processing is necessary for our legitimate business interests, provided that such interests are not overridden by your rights and interests. Our legitimate interests include improving our services, ensuring network and information security, and conducting business analytics.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand where our visitors come from. Cookies are small text files stored on your device by your web browser. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of our website, such as navigation and access to secure areas.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymized data on pages visited, time spent, and error messages.
• Functional Cookies: Remember your preferences and choices to provide a more personalized experience.

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality and performance of our website. We do not use cookies for behavioral advertising purposes.

7. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or delivering services to you, subject to contractual obligations that require them to keep your information confidential and secure.
• Legal Compliance: We may disclose information when required by law, court order, or governmental regulation, or when we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and the choices you may have.
• Professional Advisors: We may share information with our legal, accounting, and other professional advisors on a need-to-know basis and subject to confidentiality obligations.

Where we share your personal information with third parties, we ensure that appropriate data processing agreements are in place and that your information is protected to the standards required by applicable law.

8. Cross-Border Data Transfers

As a company operating from China with clients and partners internationally, we may transfer your personal information to countries outside of your country of residence. When we transfer personal information across borders, we implement appropriate safeguards, including standard contractual clauses, data processing agreements, and compliance with the China Personal Information Protection Law (PIPL) requirements for cross-border data transfers.

By providing your personal information to us, you consent to the transfer, storage, and processing of your information in China and any other jurisdiction where we or our service providers operate. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period depends on the nature of the information and the context in which it was collected.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your information, and applicable legal requirements.

When we no longer need your personal information, we will securely delete or anonymize it. In some circumstances, we may retain your information for longer periods where required by law, for the establishment, exercise, or defense of legal claims, or for legitimate business purposes such as audit trails.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Encryption of data in transit (TLS/SSL) and at rest.
• Access controls and authentication mechanisms to limit access to personal information on a need-to-know basis.
• Regular security assessments, vulnerability scanning, and penetration testing.
• Employee training on data protection and privacy best practices.
• Incident response procedures to address data breaches promptly and effectively.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you and relevant authorities in accordance with applicable law in the event of a data breach that affects your personal information.

11. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete personal information.
• Right to Erasure: Request deletion of your personal information where there is no compelling reason for its continued processing.
• Right to Restrict Processing: Request restriction of processing your personal information in certain circumstances.
• Right to Data Portability: Request transfer of your personal information to you or a third party in a structured, commonly used, machine-readable format.
• Right to Object: Object to processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
• Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent, without affecting the lawfulness of processing based on consent before its withdrawal.
• Right to Lodge a Complaint: Lodge a complaint with a relevant data protection supervisory authority.

To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request within 30 days, or as required by applicable law. We may request specific information to verify your identity before processing your request.

12. Third-Party Links and Services

Our website may contain links to third-party websites, plugins, and applications, including social media platforms and analytics services. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policies of every website you visit.

This Privacy Policy applies solely to information collected by Zhongcheng Rongxin through our website and direct interactions. It does not apply to information collected by third parties, even if accessed through links on our website.

13. Children's Privacy

Our website and services are not directed to individuals under the age of 18 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information promptly.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or operational needs. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last updated" date. For significant changes, we may also provide additional notice through our website or by email where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

15. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following details:

Sichuan Zhongcheng Rongxin Technology Co., Ltd.
Address: Room 204, Building 1, No. 1 Jinxing Road,
Jinjiang District, Chengdu, Sichuan, China
Email: support@zhuzhi.shop
Phone: +86 15137857736

For data protection matters specifically, you may contact our data protection officer at the same email address with the subject line "PRIVACY REQUEST." We will make every effort to address your concerns promptly and thoroughly.

16. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the People's Republic of China. Any disputes arising out of or in connection with this Privacy Policy shall be resolved through friendly negotiation. If negotiation fails, the dispute shall be submitted to the competent courts of Chengdu, Sichuan, China, unless otherwise required by applicable data protection laws in your jurisdiction.

Nothing in this section limits your right to lodge a complaint with a relevant supervisory authority in your country of residence where such right exists under applicable law.

17. Definitions

For the purposes of this Privacy Policy:

• "Personal Information" means any information relating to an identified or identifiable natural person, including but not limited to name, contact details, online identifiers, and any other information that can be used to identify a specific individual.
• "Processing" means any operation or set of operations performed on personal information, whether by automated means, including collection, recording, organization, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, or deletion.
• "Service Provider" means a third party that processes personal information on behalf of Zhongcheng Rongxin and under our instructions.
• "Website" means https://www.zhuzhi.shop and any related subdomains.